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F A Q
Frequently Asked Questions
What are the Delivery Charges?
The delivery charge is AED 20.00 per order except (BDA and NSA )*
The delivery charge is AED 30.00 for the BDA (Beyond Delivery Area ) orders
How Long Will it Take To Get My Package?
Please be advised that the
official business days in the Araba.ae from Saturday to Thursday. Fridays, holidays and public holiday its holidays for all employees of Araba.ae and shipping companies. Araba.ae a trusted third-party carrier to ensure the timely shipping of your order. We allow you to choose the most convenient time for your delivery, on any day, on another day according to your geographical area, or during any week or even month.
How Do I Track My Order?
You can track your order with the shipment number which you will receive through your registered Mobile number and Email address after placing the order.
What Ways Can I Pay on Araba.ae?
We have loads of safe ways you can pay: Credit Card, Debit Card, Cash on Delivery & Credit Card on Delivery
FAQs ABOUT PLACING YOUR ORDER
Yes you can! Create your wishlist by logging in or registering and we'll let you know if your product is in stock when you are ready to buy.
Its easy! Once you have found what you are looking for, all you need to do is:
Add items to your cart
Click to checkout
Confirm your billing & delivery address
Pay and await your delivery
You can check out without being registered, but we recommend you take few minutes to sign up for instant checkout and other benefits!
You just need to show valid ID(Emirates ID, UAE Driving License, Passport, etc) and email/SMS/print copy of your proof of purchase.
We're online for you 24/7 - so you can browse and order any time you like and we will deliver as soon as possible
You can order as much and as often as you like.
Hopefully this won't happen! We always carry out quality checks and ensure your products are carefully packed and delivered to you in perfect condition. Just in case your stuff arrives damaged, do not worry, call us on 04 236 3177, 058 1818 324 with your order ID and we'll be happy to replace the item as soon as possible.
Make sure you check your order when it arrives - if there's a problem, don't worry, just give us a call 04 236 3177, 058 1818 324 and we'll sort it out for you.
If you can see it online, we have it! We'll also confirm this by email/SMS/phone once your order is with us.
Yes, all your products will be delivered together
Yes, its perfectly safe. Araba.ae uses SSL (Secure Server Layer) to process payment details - the international standard for internet browsing security.
No - we respect your privacy and do not share your details with any third parties.
At the moment we don't offer this service
(04) 236 3177, 058 1818 324
Yes. We are here to help. You can mail us at hello@araba.ae and you will receive a response in maximum two business days.
Yes, we value your purchase. However, Terms & Conditions apply.