Delivery information

Please be advised that the official business days in the from Saturday to Thursday. Fridays, holidays and public holiday its holidays for all employees of and shipping companies a trusted third-party carrier to ensure the timely shipping of your order.

We allow you to choose the most convenient time for your delivery, on any day, on another day according to your geographical area, or during any week or even month.

We will ask for your signature on a copy of the invoice to confirm receipt of the goods. We will deliver the order to the registered address and we consider the signature of anyone at the address as a receipt of the order.

If there is no one at the registered address to receive your order, we will ask you to contact our customer service to agree to another delivery time. The company is not able to attempt delivery more than twice. The company is not responsible for any order exceeding 7 working days from the first delivery attempt.

The delivery charge is AED 20.00 per order except (BDA and NSA )*

The delivery charge is AED 30.00 for the BDA (Beyond Delivery Area ) orders 


We process and ship all our orders 6 days a week (except some remote areas ), except for Fridays and UAE Public Holidays.

Orders placed after 4:00 pm will be processed the next working day to be delivered within 3 to 5 working days (except BDA and NSA ) timings and days of shipping explained in the section above. 

Important Delivery Information:

A signature is required upon receipt of the shipment.

We insure all packages in transit from to the delivery address against theft and incidental damage. Once the package has been signed for it is no longer insured by reserves the right to add extra charges to the shipping delivery if your location is in a remote area.

If you want to cancel or refund your order, please head our Contact page and follow the steps to lodge a request.

Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.